Frequently Asked Questions

You will have a dedicated virtual assistant for all on-going support. This is someone that will know you, know your business and know how you like to do things. This is the same no matter which plan you use.

Our virtual assistants are Filipino most of them are my brothers and sisters in local and national congregation of Jehovah's Witness. Due to the global economic crisis, a lot of sisters and brothers were affected, and this is the best way to provide employment to them.

I offer administrative tasks like data entry, web research, travel booking, personal assistance and many more to can help my clients to grow their business.

Yes, if you would prefer them to. We can sign an individual NDA if needed.

We use a time recording system and will keep you updated so you can keep track of your usage. We send you your timesheets every month (or more often if you’d prefer). We will also let you know when you’ve used 75% of your minimum commitment before asking if you would like your VA to work beyond on this or stick to your pre-agreed hours

We manage our time depending on the upcoming deadlines. So long as you have agreed a timeframe for a piece of work, you can rest assured that your virtual assistant will deliver to your expectations. We keep you updated and let you know if there are any issues with timings.

Not a problem. Best solution is to use a branded email so your virtual assistant can send and receive emails from your domain instead of their personal email.

Simply, whatever works for you to make your life easier. Whether that be email, WhatsApp or other communication platforms.

You can submit your tasks anytime, day or night, and have the confidence that your work will be completed by the agreed deadlines.

Because we’re only human, there’s always chance that you won’t hit it off. In which case, we’ll get onto the case straight away. Call us and we’ll find a way to settle the issue.

As with any new employee, you will need to on-board them into your business. This will mean they can learn your business and support you in the best way as quickly as possible

I'm from Philippines. I work remotely.